Domestic Assistance

A Clean, Comfortable Home Without the Overwhelm

Irene
Keeping Her Home, Without the Heavy Lifting

For many older adults, the house doesn’t suddenly become “too much”—it slowly does. Vacuuming, mopping, laundry and cleaning the bathroom can turn from routine chores into exhausting tasks. But struggling to stay on top of housework shouldn’t be the reason someone has to leave their own home.

Meet Irene:
 Irene always took pride in her home. After a hospital stay, she found it harder to bend, lift the washing basket, or stand long enough to clean the bathroom. Dust started to build up, the floors weren’t mopped as often, and laundry piled up. Her daughter felt torn between her own family, work and helping with the house.

They reached out to Summit Health Solutions. We put in place regular Domestic Assistance visits—vacuuming, mopping, cleaning the bathroom and kitchen surfaces, plus support with washing, folding and ironing. Irene stayed in charge of how she liked things done; we simply provided the extra pair of hands.

Now her home feels fresh and comfortable again—without Irene or her daughter feeling overwhelmed.

Find Out How Domestic Assistance Helped Irene Stay at Home Comfortably
When to Arrange Domestic Assistance

Domestic Assistance is ideal for older adults who want to remain living at home, but find housework and laundry increasingly tiring, painful or unsafe.

Our Domestic Assistance services align with the Aged Care Quality Standards and the Australian Government’s Support at Home program (which has replaced the previous Home Care Packages system), providing practical, respectful support in the home.

When Housework Becomes Too Much
When Housework Becomes Too Much

Are you noticing that cleaning isn’t being done as often—or at all?

We can help when:

Vacuuming, mopping or sweeping are too tiring or painful

Bathrooms and toilets are difficult to keep clean

Kitchen benches, sinks and surfaces need regular wiping down

Taking out rubbish or emptying bins feels unsafe or heavy

Laundry Piling Up
Laundry Piling Up

Is the washing machine hard to reach or the basket too heavy to carry?

We can support with:

  1. Loading and unloading the washing machine

  2. Hanging and taking clothes off the line or clothes horse

  3. Folding and putting clothes away

  4. Light ironing, such as everyday clothing and essential items
Reducing Stress for Families and Carers
Reducing Stress for Families and Carers

Are family members trying to fit all the cleaning and laundry around work and their own commitments?

Domestic Assistance can:

  1. Take care of routine cleaning and laundry tasks

  2. Reduce stress and tension about the state of the home

  3. Help older adults feel proud and comfortable when visitors come by
Domestic Assistance and the Support at Home Program

If your loved one has been approved for the Australian Government’s Support at Home program, Domestic Assistance can often be included as part of their individual Support at Home budget. This program is designed to help older Australians stay at home safely by funding practical everyday supports.

Through Support at Home, funding may be available for:

General house cleaning that supports health and safety, such as:
Vacuuming, mopping and sweeping floors , cleaning bathrooms and toilets, wiping down kitchen benches and frequently used surfaces & taking out household rubbish
Laundry support, including:
Loading and unloading the washing machine, hanging out washing and bringing it back in, folding and basic ironing
The new funding model means the government covers a significant portion of the cost of approved services through your Support at Home budget. Depending on your income and circumstances, you may also contribute a co-payment for some non-clinical day-to-day supports, such as personal care.
Why Families and Care Managers Choose Summit Health Solutions
Streamlined Processes
Streamlined Processes
We reduce wait times while providing thorough, effective assessments, so you get the support you need sooner.
Compliance with Regulations
Compliance with Regulations
Our person-centred reports meet government funding requirements, making Home Care Package access seamless.
Tailored Solutions for Comfort and Safety
Tailored Solutions for Comfort and Safety
We design home modifications and recommendations that enhance safety, accessibility, and peace of mind.
Commitment to Independence and Dignity
Commitment to Independence and Dignity
We empower clients to live confidently at home while maintaining their independence and dignity.
Accessible Telehealth Services
Accessible Telehealth Services
Our telehealth options support clients in rural and remote areas with timely assessments and expert guidance.
Peace of Mind for Families
Peace of Mind for Families
Every solution is tailored to individual needs, providing reassurance and support for families.

If you’re a care manager looking to refer a client or need more information, click here to visit our Care Manager Referral Page. If you're a family member wanting to explore services for your loved one, you can check out our guide to accessing support.

Visit Our Care Manager Page
Identifying Your Parent’s Domestic Assistance Needs
It can be easy to dismiss a bit of dust or a growing laundry pile—but over time, these changes can be a sign that help is needed. You might notice: Floors that aren’t vacuumed or mopped as often, bathrooms or toilets not being cleaned regularly, laundry piling up or clothes being worn longer than usual, rubbish bins overflowing or not being emptied. To work out whether your loved one might benefit from Domestic Assistance, start by gently observing their home environment.
Quick Steps You Can Take Today:
I’m going to notice whether my parent is avoiding showers, baths, or changing clothes.
I’m going to look for signs of slips, near-falls, or difficulties getting on and off the toilet or in and out of bed.
I’m going to check for changes in grooming—unbrushed hair, unshaven face, or poor oral hygiene.
I’m going to speak with a professional and arrange a Personal Care visit to discuss what kind of support would help my loved one feel safe and comfortable.
Keep the Home Comfortable – Get Your 60-Minute Home Reset Routine
Housework has a way of quietly piling up until everything feels “too much”. Our 60-Minute Home Reset Routine shows you exactly what to tackle – and what to hand over – to keep the home safe, tidy and guest-ready without burning anyone out.
Are dishes, washing or clutter building up faster than they can be managed?
Is it getting harder to keep the bathroom, kitchen and floors clean and safe?
Are you doing “just one more thing” until you’re exhausted?
Community Stories & Resources

Read real stories from our community and explore helpful resources. From personal experiences to expert insights, find content that informs, inspires, and supports better care.

"Mum used to say her legs felt too weak to get out of bed in the morning. She’d sit there for ages, nervous about standing up. Since starting physio, she’s moving so much better and doesn’t think twice about getting up."
Mina, Daughter of a Client
"After Dad’s hip surgery, he barely left his chair. He kept saying he didn’t trust his legs anymore. Physio helped him get stronger, and now he’s back to his morning walks. It’s such a relief to see him up and about again."
Mark, Son of a Client
"We didn’t realise how much strength Dad had lost over time. Even simple things, like standing up from his chair, had become a struggle. A few weeks of physio made a huge difference—he’s steadier on his feet and doesn’t need as much help."
Faye, Daughter of a Client
"Mum started avoiding the shops because she felt stiff and slow. She didn’t want to hold people up. After some physio sessions and a few easy exercises at home, she’s back to doing her own errands. She’s so much happier now."
Sammy, Son of a Client
"Grandpa used to joke that he was ‘too old’ to get stronger. But after a few weeks of physio, he’s walking with more confidence and even talking about getting back into gardening. It’s amazing to see the change in him."
Cathy, Granddaughter of a Client
From Unsteady to Independent: How Physio Rebuilt My Mum’s Confidence
From Unsteady to Independent: How Physio Rebuilt My Mum’s Confidence
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Big Changes Are Coming to Home Care Funding in Australia
Big Changes Are Coming to Home Care Funding in Australia
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